Privacy Policy

1. Data Controller

The entity responsible for processing personal data is:

DGS PRO SOLUTION SRL
Email: info@dgs-pro-solution.com
Phone: +40 747 722 279

DGS PRO SOLUTION SRL is responsible for processing personal data within the scope of the collaboration.

2. What data is processed?

In the context of property management, the following data in particular is processed:

• Contact details of the contract partners (name, phone, email, address)
• Company data (if the owner is a legal entity)
• Access data for booking platforms (e.g., Airbnb, Booking, etc.)
• Information about the property (address, amenities, photos)
• Contact persons (cleaning, handymen, technicians, etc.)
• Booking-relevant data within the scope of guest communication

3. Purpose of Processing

The data is processed exclusively for the following purposes:

• Execution of the agreed management services
• Communication between guests, owners, and service providers
• Creation and management of listings
• Coordination of cleaning and repairs
• Compliance with legal requirements (e.g., accounting, documentation)

No data is used for advertising purposes.

4. Disclosure of Data

Personal data is only disclosed if it is necessary for the management of the accommodations, specifically to:

• Cleaning companies
• Technicians / Handymen
• Booking platforms (e.g., Airbnb, Booking, etc.)
• Authorities (e.g., for local tourism tax)

There is no disclosure to third parties who are not involved in the rental process.

5. Storage Period

Data is only stored for as long as is necessary for the fulfillment of the agreed services and to comply with legal retention periods. After termination of the contractual relationship, the data will be deleted, provided that no legal obligations preclude this.

6. Rights of Data Subjects

Contract partners have the right at any time to:

• Access to stored data
• Rectification of incorrect data
• Deletion of data, where legally permissible
• Restriction of processing
• Data portability
• Withdrawal of any consent given

Inquiries can be made via email at any time.

7. Data Security

DGS PRO SOLUTION SRL takes appropriate technical and organizational measures to protect personal data from loss, misuse, or unauthorized access. All data is treated confidentially and processed exclusively within the scope of the agreed services.

8. Contact for Privacy Inquiries

For questions or concerns regarding data protection, please contact:

Email: info@dgs-pro-solution.com
Phone: +40 747 722 279 .